Director of Talent Acquisition and People Operations

Talent Acquisition / Recruiting (must-haves):3-5+ years of full-cycle recruiting experience, ideally in remote or e-commerce organizations.Proven track record of hiring across marketing, ops, Amazon, product, and leadership roles.Experience running structured interviews, test projects, and group interviews.Familiarity with recruiting tech stacks: LinkedIn Recruiter, Workable, OnlineJobs.ph.Comfortable managing hiring systems using Notion, ClickUp, or lightweight ATS tools.Strong writing ability: clear job posts, compelling outreach, direct candidate comms.Ability to handle 5-10 active roles at a time with no drop-off in process. Experience defending brand reputation and responding to feedback (e.g. Glassdoor).Experience building and running reporting for hiring metrics.People Operations (must-haves):5+ years of progressive HR or people operations experience, with leadership responsibility.Bachelor's degree in Human Resources, Business, or a related field.Direct experience operating contractor-centric or distributed teams.Demonstrated success building compliant, scalable people systems.Strong understanding of contractor classification, employment law, and risk mitigation. Talent Acquisition (the #1 outcome of this role):• Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment.• Test Project & Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end.• Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build "always hiring" shortlists for recurring high-leverage roles.• Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating.• Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs.People Operations:• People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, aligned with the company's growth objectives.• Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.• Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.• Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.• Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.• External Partnerships: Partner with external service providers to enhance and support people operations as necessary. At Hadley Designs, we believe that learning should be enjoyable, engaging, and screen-free. Millions of parents and teachers trust our beautifully designed, developmentally aligned educational tools to help children grow and thrive. As a fast-growing, family-founded brand, we are on a mission to make learning meaningful for families around the world.We are seeking a Director of People Operations to join our team and build the systems that will drive our next phase of growth. If you are passionate about creating scalable people systems, empowering teams, and cultivating a culture that supports both personal and professional growth, this role offers a unique opportunity to make a significant impact. Impact: Your work will directly impact how families experience learning through the Hadley Designs brand.Culture: Join a passionate, mission-driven team that values trust, creativity, and collaboration.Flexibility: Enjoy the freedom of a remote role with flexible working hours.Benefits:Remote-first work environmentPaid time off and holidaysAccess to learning resources and professional developmentFree access to Hadley Designs productsRegular interaction with leadership, including the CEO and CMOStability from a decade as a family-founded, mission-driven brand